FAQ

Frequently Asked Questions

Got questions? We've got answers. If you don't see what you're looking for, contact us and we'll get back to you ASAP.

Orders & Shipping

How long does shipping take?

Most orders are processed within 1-3 business days. Delivery typically takes 5-10 business days depending on your location. You'll receive a tracking number once your order ships.

Do you ship internationally?

We currently ship within the US. International shipping is coming soon — stay tuned!

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status by logging into your account.

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placing them. After that, the order may already be in processing. Contact us immediately at our Contact page if you need to make changes.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery for unworn, unwashed items with tags still attached. Visit our Return Policy page for full details.

How do I start a return or exchange?

Reach out to us via our Contact page with your order number and reason for return. We'll guide you through the process.

Sizing

How do I find my size?

We recommend checking our Swimwear Size Guide for swimwear. For general apparel, sizes typically run true to size. When in doubt, size up for a relaxed streetwear fit.

Do you offer plus sizes?

Yes! We carry a range of sizes across our collections. Check individual product pages for available size options.

Products

Are your products high quality?

Absolutely. Every piece is curated with quality and style in mind. We only carry items that meet the Aldana's Drip standard — bold, premium, and built to last.

Why is an item out of stock?

Our pieces move fast! If something is out of stock, check back soon or contact us to be notified when it's restocked.

Payments

What payment methods do you accept?

We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and more at checkout.

Is my payment information secure?

Yes. Our store is powered by Shopify, which uses industry-standard SSL encryption to keep your payment information safe.